Customer Service
Phone: (800) 326-2825 ext. 1
Place an order, check the status, change your order, return your order, or have any general questions about Buck Knives, please email: [email protected]
Dealer Services
Domestic email: [email protected]
International email: [email protected]
Phone: (800) 735-2825
Please visit our Become a Dealer page for more information.
Buck Knives Factory Store
Hours: Monday - Friday 8:00 am- 6:00 pm; Saturday 10:00 am - 6:00 pm
2026 Factory Store closure dates:
June 15th / 16th
June 22nd
July 4th
Sept 7th
Nov. 26th
Nov. 30th
Dec. 1st
Dec. 7th
Dec. 24th / 25th
For more information on tours, please visit our Factory Tours page
History Questions
If you have a question about a knife and its history, our historians will do their best to answer it. Please email a clear photo(s) of the knife and box (if you have it) to [email protected]. Please allow 1-2 weeks for us to research the product and get back to you.
Counterfeit Knives
If you have a question about a possible counterfeit knife, please email a clear photo of the knife and box (if you have it) to [email protected]. Please allow 1-2 weeks for us to get back to you.
Mailing Address
660 S. Lochsa St. | Post Falls, ID | USA | 83854-5200
Local/International
Main: (800) 326-2825
(208) 262-0500
