FAQ
ABOUT OUR COMPANY
Is Buck Knives a family owned business?
Yes it is. Buck Knives is a third and fourth generation family owned business. Hoyt Buck and his son, Al Buck started making knives in earnest back in 1947. Today, Chuck Buck is the Chairman and CJ Buck is the President and CEO. They take a hand’s on, personal approach that includes respect for nature and their fellow man.
Does Buck offer factory tours?
Sure. Come by and see how Buck Knives are made. We offer tours year-round, free of charge Monday through Thursday at 10:00 a.m., 12 noon, and 2:00 p.m. Tours last about 25 minutes. Closed-toe shoes are a must. It is a knife factory, after all. Children seven-years and up are welcome.
Please call ahead to make sure the factory is open. 800-326-2825 x270.
Where are Buck knives sold?
You'll find Buck Knives in retail stores, catalogs and other resellers nationally and internationally. If your local retailer doesn't carry Buck, encourage them to do so.
You can also purchase Buck Knives online through our website.
Where can I get information on becoming a dealer?
Please refer to our Reseller section.
ABOUT OUR KNIFE-MAKING PROCESS
Why are Buck Knives better?
Over 100 years of experience in the art and science of making knives has taught us a few things. For one, you’re never too old to be innovative. We know what works and more important, what doesn’t. We also take pride in good old-fashioned hard work, integrity, quality and craftsmanship.
We don’t cut corners. And just to prove it, we back up our work with the Buck 4-Ever Warranty. The fact is, our knives are built to last. And if you take good care of your knife, it will take good care of you.
Why does Buck use stainless steel?
We use stainless steels because they meet the exacting demands of the many different types of knives we make.
Stainless steels are alloy steels that have been carefully developed to resist corrosion and more. Our knives are made to be exposed. Harsh conditions like water, snow, salt, air and chemicals are second nature to a Buck.
Every Buck is made with stainless steels that offer a good blend of hardness, strength, toughness, ductility, wear resistance, corrosion resistance, edge retention and the ability to re-sharpen.
How does the Rockwell Hardness Scale work?
The Rockwell Hardness Scale or “Rc” is a way for us to test the hardness of our blades. Our groundbreaking methodology for heat-treating or tempering metal allows us to make blades to a certain hardness based on how the knife will be used.
In general, the standard hardness range for our blade steels is Rc 58-61. This range produces a strong blade with good edge retention that is easy to re-sharpen.
Why are Buck knives famous for holding their edge?
We choose the right steel for the job. Then we heat-treat or temper each blade to meet the demands of the intended use of the knife. Finally, we edge the blades using our very own Edge2x™ Technology.
So, the knife you buy is sharper out-of-the-box, holds an edge longer and is easier to re-sharpen.
How are new products developed?
First, we ask a lot of questions of our dealers, engineers, design collaborators, and professionals who use knives. We also take product surveys and do field-testing. If a new design passes muster, we make sure it meets our exacting technical requirements. Then we put it into production.
Of course, it doesn’t hurt to have over 100 years of experience in the knife making industry under our belts, either.
ABOUT OUR PRODUCTS
How do I select the best knife for my needs?
We always suggest talking with a local retailer who carries Buck Knives. Tell them what you need the knife for and they’ll direct you to the appropriate models.
You can also check out the Knife Basics section to learn more about choosing the right knife.
How can I get a replacement sheath?
Chances are, the sheath will wear out long before the knife does. When that happens, give us a call at 800-326-2825 x 270 or find one online in our Accessories dept.
How do I sharpen and care for my Buck knife?
You can sharpen your knife yourself by following directions in our knife sharpening section. Or, send your knife to us and we’ll do a beautiful job for $6.95 per knife plus return shipping. Be sure to pack your knife carefully before shipping it to us.
How do I get my knife repaired, and what is covered by Buck's 4-Ever Warranty?
Check out our 4-Ever Warranty to see if the repair you seek is covered. You can always send your knife to us for repair and we’ll let you know the costs before we proceed.
Can I get parts for repairing my knife?
If you’re knife needs to be repaired, please send it to us. We’ll let you know the costs before we do any work on your knife. Repairing a Buck knife yourself will void warranty.
Will my Buck knife and sheath survive in extremely cold climates?
We have tested our products in -48º C (-55º F) temperatures without significant embrittlement of the blade, handle, or sheath materials.
If you experience temperatures in the minus range, try to keep your knife dry and free of ice, and be sure to clean and lubricate your knife regularly.
Why are certain knives no longer available?
Knives like our legendary 110 Folding Hunter® and 119 Special® are a mainstay in our product line because their popularity simply never diminishes. In an effort to make room for new and improved models, we do stop making our less popular products.
Do you make custom knives?
Yes we do. Learn more about custom knives at Buck’s Custom Knife Shoppe. You can choose from a variety of components and see your knife come to life before it’s built. You can even personalize it with engraving. We also offer some Limited Edition custom knives.
Got a question we didn't think of?
Try using the Search feature on our home page. If you still don’t find what you’re looking for, give us a call at 800-326-2825 x270 or send us an email at: info@buckknives.com
